01
About Me
Systems Engineer with a track record of building mission-critical platforms where uptime and data integrity are non-negotiable.
I specialize in DevOps and SRE practices for enterprise-scale healthcare and financial platforms — managing API gateways, container orchestration, and cloud-native pipelines processing over 1 million API calls daily.
My background spans integration platform ownership, observability engineering, enterprise system migrations in FDA-regulated environments, and data-driven process improvement using Lean Six Sigma in high-volume manufacturing operations.
I hold a Master’s in Industrial Engineering from Northeastern University and certifications in Scrum, AWS Cloud, and Six Sigma.
Certifications
CSM
Certified Scrum Master®AWS
AWS Cloud Practitioner6σ
Six Sigma Green BeltLSS
Lean Concepts & ApplicationContact
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Experience
Current
May 2023 — Present
Boston, USA
Senior Systems Engineer
Blue Cross Blue Shield of Massachusetts
- Managed end-to-end delivery for 5+ API/EDI integration projects in healthcare financial transactions.
- Secured member data across Apigee Edge and VMware Tanzu via SSL/TLS rotation and IAM key management, maintaining HIPAA compliance.
- Maintained 99.9% availability via 24×7 on-call — leading P1/P2 triage, root cause analysis, and durable remediation.
- Standardized logging schemas across systems handling 1M+ daily API calls, enabling cross-system correlation.
- Built custom Splunk dashboards and proactive alerting for API latency and error rates.
- Designed serverless ETL pipelines using AWS Lambda, EventBridge, and S3.
- Developed Python automation scripts for log analysis and data reconciliation.
- Engineered ServiceNow ITSM workflows for automated ticket routing and SLA enforcement.
Jan 2022 — Aug 2022
Danvers, USA
Product Engineer
Johnson & Johnson MedTech – Abiomed, Inc.
- Led enterprise labeling platform migration — deployed EnLabel, moving 500+ templates with 100% data accuracy in a regulated environment.
- Performed data mapping and validation, identifying edge cases in FDA-controlled production.
- Facilitated UAT sessions with quality, production, and operations stakeholders.
- Resolved persistent SAP S/4 HANA bottlenecks in lot sizing and material flow.
- Authored SOPs and Visio workflow diagrams, reducing new-hire ramp-up time by 30%.
Jun 2019 — Nov 2020
Tamil Nadu, India
Project Engineer
Sri Andal Paper Mills Private Limited
- Owned the Procure-to-Pay (P2P) financial workflow end-to-end.
- Designed an ABC-analysis inventory replenishment system — reducing storage overhead by 10%.
- Modernized inventory reporting in Tableau, replacing static spreadsheets with live dashboards.
- Audited 10,000+ inventory records, improving accuracy by 25%.
- Applied Lean Six Sigma (Muda elimination) to material handling to cut travel time.
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Education
Northeastern University
Master of Science in Industrial Engineering
Boston, Massachusetts · January 2021 – December 2022
Project Management
Operational Research
Data Mining in Engineering
Data Management for Analytics