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About Me
Systems Engineer / Analyst with 4+ years of experience designing, integrating, and supporting enterprise-scale platforms in regulated healthcare and financial environments.
I specialize in API orchestration, cloud-native services, and CI/CD automation — translating complex business requirements into reliable, scalable technical solutions. At Blue Cross Blue Shield of Massachusetts, I maintain 99.9% uptime for platforms processing over 1 million API calls daily.
My background spans Java/Python backend development, integration platform ownership, observability engineering with Splunk and ServiceNow, and enterprise system migrations in FDA-regulated environments. I’m adept at cross-functional collaboration, incident management, and driving compliance in high-stakes operational environments.
I hold a Master’s degree from Northeastern University and certifications in Scrum Master, AWS Cloud Practitioner, and Six Sigma Green Belt. Open to Senior Systems Engineer, Systems Analyst, SRE, and Cloud Infrastructure roles across Healthcare, Fintech, and Enterprise SaaS.
Certifications
CSM
Certified Scrum Master®AWS
AWS Cloud Practitioner6σ
Six Sigma Green BeltLSS
Lean Concepts & ApplicationContact
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Experience
Current
May 2023 — Present
Boston, USA
Senior Systems Engineer
Blue Cross Blue Shield of Massachusetts
- Developed and maintained Java-based backend services and integration components, supporting API workflows, automated health checks, and operational tooling across enterprise healthcare platforms.
- Maintained 99.9% uptime for mission-critical healthcare financial platforms by leading 24×7 on-call operations and driving rapid incident resolution across complex integration layers.
- Cut release cycle time by 50% by engineering end-to-end CI/CD pipelines across Tanzu, Apigee, and Edifecs — leveraging JavaScript and Java automation scripts with reusable libraries.
- Standardized logging schemas for 1M+ daily API calls, enabling cross-system correlation in Splunk; built executive dashboards that significantly reduced Mean Time to Resolution (MTTR).
- Led delivery of 5+ API/EDI integration projects translating business requirements into technical stories, coordinating cross-functional roadmaps for high-stakes financial transactions.
- Spearheaded User Access Recertification for SOC2/HIPAA audits; implemented RBAC controls achieving 100% compliance in external reviews.
- Designed serverless ETL workflows (AWS Lambda, EventBridge, S3) and PySpark pipelines for large-scale data transformation supporting analytics and audit reporting.
- Engineered ServiceNow ITSM workflows enforcing ITIL best practices — automating ticket routing, escalation, and RCA documentation, reducing incident recurrence by 50%.
- Secured sensitive member data by managing SSL/TLS certificate rotation and OAuth2 enforcement across Apigee Edge and VMware Tanzu environments.
Jan 2022 — Aug 2022
Danvers, USA
Product Engineer
Johnson & Johnson MedTech – Abiomed, Inc.
- Led end-to-end system implementation of the EnLabel enterprise platform; performed data mapping and validation to migrate 500+ proprietary label templates from legacy databases with 100% accuracy.
- Analyzed system requirements and redesigned SAP S/4 HANA configurations for lot sizing and material flow, resolving persistent data bottlenecks and improving space utilization by 15%.
- Standardized master data governance for 20+ technical SAP PP/QM workflows; centralized multi-country BOM controls to ensure audit-ready compliance for New Product Introductions.
- Conducted UAT and system validation, gathering cross-functional stakeholder feedback to iteratively configure the platform to meet business and regulatory requirements.
- Authored SOPs and Equipment Qualification (IQ/OQ/PQ) documentation, reducing new hire ramp-up time by 30%.
- Participated in internal quality audits, presenting system validation evidence and data integrity reports — achieving zero findings against compliance controls.
Jun 2019 — Nov 2020
Tamil Nadu, India
Project Engineer
Sri Andal Paper Mills Private Limited
- Designed and implemented a logic-based inventory management system using ABC analysis and Pull/Kanban methodology, reducing storage overhead by 10% while sustaining on-time supply availability.
- Managed end-to-end Procure-to-Pay (P2P) system workflows within the ERP platform; performed root cause analysis on data mismatches between ERP and vendor records to resolve high-volume PO and invoice discrepancies.
- Modernized inventory trend visualization in Tableau — migrated from static spreadsheets to interactive dashboards, shifting planning cadence from weekly to daily and eliminating 16 engineering hours/week.
- Audited 10,000+ inventory entries, identifying duplicate and obsolete records; instituted stricter data-entry protocols enhancing record accuracy by 25%.
- Deployed automated system alerts for low-stock items, ensuring real-time data integrity and proactive supply chain visibility.
- Applied Lean Six Sigma methodologies to identify process waste (Muda) in material handling workflows, redesigning the facility layout to minimize travel time and streamline operational throughput.
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Education
Northeastern University
Master of Science
Boston, MA · January 2021 – December 2022
Project Management
Operational Research
Data Mining in Engineering
Data Management for Analytics
Anna University
Bachelor of Engineering
Tamil Nadu, India · July 2015 – April 2019